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Solutions

Field Service Management

The result is: significant improvements in customer service
We are the most experienced and successful optimization services software company in the world, and our goal is to help companies like yours by automating and streamlining your service processes

Contact center service

To optimize the service of your organization, it is necessary to streamline and automate customer service and support processes in your contact center.

Service Programming

Succeeding in field service means sending the right technician for the right job with the right parts and doing it at the lowest total cost possible.

IFS Mobile Service

Our mobile field service software provides real-time, direct connectivity between snapshot on "smart" devices and company servers.

Contract management

Create, execute, review, supervise and manage service contracts - from quotation and initial price, to automatic renewal and billing.

Guarantee Management

Manages, processes and monitors guarantees throughout their life cycle to improve customer satisfaction, increase product quality and reduce service costs.

Spare Parts Management

Manages, processes and monitors guarantees throughout their life cycle to improve customer satisfaction, increase product quality and reduce service costs....

Management of Service Projects

Stop relying on ineffective hand tools and take control of the efficiency of your organization, operational visibility and quality of service.

Cloud Service Software

Support your service management needs with world-class solutions that will drive increased service performance and generate higher revenues.